Putting 20+ fuel stations on one system

In December 2025 we brought Delta Group onto our stack — the pumps, the tills and the books at more than 20 fuel stations. Delta Group has been trading since 1990 and employs over 150 people across Kosovo, and their stations are not just forecourts: most have a market, and many have a restaurant. The whole network took two months.

A fuel station is three businesses on one site

Anyone who runs one already knows this. There is the forecourt, where fuel is priced by the litre and often billed to an account. There is the market inside, which is a retail shop with its own stock, its own barcodes and its own fiscal receipts. And frequently there is a restaurant, which works nothing like the shop — orders open, sit, change and close later.

Three different ways of selling, on one site, more than twenty times over. And at the end of the month all of it has to reconcile into one set of books.

They were running none of it on a system

This is the part worth being blunt about, because we suspect it is more common than anyone admits. Delta Group were not replacing an old system. There was no system. Twenty stations, markets, restaurants, fuel going out on account — and no reliable picture of what had been sold, what fuel had moved, or how any of it added up until somebody worked it out by hand.

If you run a station, you already know what that feels like. You know roughly what the week was. You do not know it precisely, you cannot see it while it is happening, and you certainly cannot compare one site against another without a lot of effort.

What went in

SpaceFuel runs on each forecourt as a Windows service beside the till. It speaks the forecourt controller's protocol directly, so dispensers, tank levels and live litres appear inside SpacePOS. Staff authorize a pump, watch the fuel flow and take the money on the same screen that sells coffee. There is no second terminal to learn.

SpacePOS runs the tills — retail mode in the markets, restaurant mode in the restaurants. Fiscalization is built in rather than bolted on, and because it is a native desktop application rather than a browser tab pointed at a server, it keeps taking sales when the connection drops. On a forecourt at the edge of town, that matters.

Tramsuite sits behind all of it. One item catalogue covers every site instead of each station keeping its own, and sales flow up from the tills, so the books and the shop floor stop disagreeing about what was sold and what it cost.

Fuel on account

A large part of Delta Group's business is other businesses — companies whose vehicles fuel on account rather than paying at the pump. We built the fleet and business card system specifically for this rollout. A driver authorizes with their card, the litres are priced against that customer's agreement rather than the pole price, and everything rolls into a statement Delta Group can invoice at the end of the period.

Starting from nothing cuts both ways

Going in with no existing system sounds like it should make a rollout easier, and in some respects it does. There is no legacy data to clean, no half-working integration to unpick, nobody defending a tool they have used for a decade.

What it costs you is a baseline. When a system replaces another system, you can check the new numbers against the old ones and know immediately if something is off. Here there was nothing to check against — the first accurate picture of the business was the one we were building. Getting that right at the first station mattered far more than getting it fast, because every site after it inherits those decisions.

Twenty-plus stations in two months only worked because of that. Once the first forecourt, market and restaurant were genuinely right, the rest was repetition rather than design.

Where it stands

Delta Group have been running on the stack since 2025. The reported difference is speed and visibility: the day-to-day work moves faster, and for the first time there is a live view of sales and fuel across the network rather than a reconstruction after the fact.

The forecourt equipment itself — dispensers, controllers, card readers and tank automation — is supplied and installed by Petrotek, who have been doing it in Kosovo for eighteen years. Between us, an operator gets the hardware and the software as one working system rather than a piece of software looking for an integrator.

If you run a station or a network and the description above sounds like your month-end, we are happy to show you the whole thing running — including the forecourt, which we can demonstrate without touching a pump.